Privacy Policy

This Privacy Policy explains how PerfectCho collects, uses, and protects customer information when you visit perfectcho.com, contact us, or purchase our products.

Information we collect

• Contact information such as name, email address, shipping address, and phone number.
• Order information such as purchased products, billing details, delivery status, and customer support messages.
• Technical information such as device type, browser, IP address, and website usage data.

Payment information

Card payments are processed by third-party payment providers such as Stripe. We do not store full card numbers on our own servers.

How we use information

• To process orders, payments, shipping, returns, and warranty requests.
• To provide customer support and compatibility guidance.
• To prevent fraud, secure our services, and comply with legal obligations.
• To improve our website, products, and customer experience.

Sharing information

We may share necessary information with payment processors, shipping carriers, fulfillment partners, fraud prevention providers, professional advisers, and authorities where required by law.

UK customers

If you are located in the United Kingdom, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data. Contact support@perfectcho.com to make a request.

Data retention

We keep order and support records for as long as needed to provide service, meet legal obligations, resolve disputes, and prevent fraud.

Contact

For privacy questions, email support@perfectcho.com.